Privacy Policy

Personal Data Collection Statement (PICS)
This Personal Data Collection Statement ("PICS") outlines how your personal data is collected, utilized, and shared in line with applicable privacy and data protection regulations. By using this website ("Website") or purchasing products from it ("Products"), you acknowledge and consent to the following:

1. Purpose of Collection and Use
We collect and use your personal data to:

  • Provide you with access to our Website and deliver the Products you purchase.
  • Share necessary information with authorized third parties as described below.
  • Enable you to access, correct, or update your personal data when requested.

Please note, this PICS may be updated from time to time, so we encourage you to review it periodically.

2. Applicability
This PICS applies to personal data collected from:

  • Visitors: Individuals who browse our Website.
  • Users: Individuals who make purchases or receive Products.
  • Contacts: Individuals who get in touch with us via the Website, email, or other means.

3. Types of Personal Data We Collect
We may collect, store, process, transfer, and use the following personal data:

3.1 Visitors

  • IP address or unique device identifiers (mandatory).

3.2 Users

  • Username.
  • Account password.
  • Full name (mandatory).
  • Email address (mandatory).
  • Billing and delivery addresses (mandatory).
  • Payment details (mandatory).
  • Telephone number.

3.3 Contacts

  • Full name (mandatory).
  • Email address (mandatory).
  • Any other personal information you provide voluntarily.

Note: Failure to provide mandatory personal data may impact our ability to fulfill your orders, respond to inquiries, or grant access to the Website.

4. Purpose of Data Use
Your personal data is used for the following purposes:

  • Product Provision: Managing orders, accounts, billing, and payments.
  • Website Functionality: Analyzing usage and optimizing user experience.
  • Customer Service: Responding to inquiries, feedback, and support requests.
  • Security: Ensuring the integrity of data and preventing fraud.
  • Legal Obligations: Complying with legal requirements, regulations, and official requests.
  • Direct Marketing: Sending promotions and updates with your consent (see Section 9).

Your personal data will not be used for any other purpose unless:

  • You give explicit consent.
  • The use relates directly to the original purpose.
  • It is permitted by applicable laws.

5. Data Sharing
We may share your data with:

  • Internal Parties: Employees, officers, and subsidiaries.
  • Service Providers: IT service providers, payment processors (e.g., Shopify, PayPal), product suppliers, analytics services, and cloud storage providers.
  • Advisors: Legal, financial, and accounting professionals.
  • Regulatory Authorities: As required by law or for fraud prevention.
  • Corporate Transactions: In the event of mergers, acquisitions, or corporate restructuring.

All shared data is protected by confidentiality agreements or other similar safeguards. Consent will be sought before sharing data with any third parties not listed above.

6. Cookies
Cookies are used to improve your browsing experience. Our Cookie Policy provides details on their usage, including:

  • Types of Cookies:
    • Session Cookies: Temporary, deleted after browsing.
    • Persistent Cookies: Stored for future visits.
  • Categories of Cookies:
    • Necessary: Ensure basic Website functionality.
    • Performance: Analyze and enhance Website use.
    • Functionality: Remember user preferences.

By using our Website, you consent to the use of cookies, unless you disable them through your browser settings. Disabling cookies may affect Website functionality.

7. Data Retention
Your personal data will be kept only for as long as necessary to fulfill its intended purpose or comply with legal obligations. Once the retention period ends, the data will be securely deleted or anonymized.

8. Access and Correction
As per the Personal Data Protection Ordinance (PDPO), you have the right to:

  • Access: Request a copy of your data (fees may apply).
  • Correction: Request updates if the data is inaccurate.

To exercise these rights, please contact us directly. We may refuse requests if the data is found to be accurate or if the changes relate to opinions rather than facts.

9. Direct Marketing
With your explicit consent, we may use your personal data to:

  • Send promotional materials, updates, and discounts.
  • Share seasonal greetings or other communications.

You may opt-out of receiving direct marketing communications at any time by:

  • Emailing us with your preferences.
  • Responding to marketing emails with the word "unsubscribe."

We will only share personal data for marketing purposes if you have previously consented to such sharing.

This PICS is designed to ensure transparency and safeguard your personal data. If you have any questions or wish to exercise your rights, please contact us at your earliest convenience.